Frequently Asked Questions
Everything you need to know about shopping with Co-Op Superstores.
What are your delivery options and lead times?
We offer standard nationwide delivery across Ireland. Orders for in-stock items are typically dispatched within 2-3 working days. For bulky items like agricultural supplies or fencing, specialized transport may be required, which can take 5-7 working days.
Can I click and collect my order?
Yes, we offer a free Click & Collect service at any of our Co-Op Superstores locations. Simply select your preferred branch at checkout, and we will notify you via email as soon as your order is ready for pickup.
What is your return policy for online purchases?
You can return any unused and unopened items within 30 days of purchase for a full refund. Please ensure you have your order confirmation as proof of purchase. Note that certain items, such as customized paints or perishable goods, may be exempt from this policy.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard. For your convenience, we also support secure online payments via PayPal and Google Pay.
Do you offer technical advice on agricultural or DIY products?
Absolutely. Our team consists of industry experts who can provide guidance on everything from animal health products to home improvement projects. You can contact our customer service team or visit any of our stores to speak with a specialist.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our courier's portal so you can monitor your delivery in real-time.